Drama-Free Return Policy
Hum simple kaam karte hain — agar product mein asal defect ho, toh hum responsibility bhi lete hain.
Lekin “mood change ho gaya”, “size socha tha aur hoga”, ya “ab zarurat nahi” wali situations unfortunately warranty mein nahi aati 😄
🔁 Return Policy
Return sirf defected product par applicable hai.
Agar product mein manufacturing defect ya damage ho, toh delivery ke 7 din ke andar hume contact karein.
Return approve hone ke liye:
- Product original condition mein ho
- Koi extra damage ya misuse na ho
- Proof (video/pictures) provide karna hoga
- Claim 7 days ke andar submit hona chahiye
🔄 Exchange Policy
Exchange sirf tab possible hai jab:
- Product ki requirement properly communicate nahi hui ho
- Ya order details mein misunderstanding ho gayi ho
Lekin exchange request bhi delivery ke 7 din ke andar honi chahiye.
❌ Kya cover nahi hota?
- Used ya damaged by customer products
- “Pasand nahi aya” type returns
- 7 days ke baad claims
- Minor cosmetic marks jo product performance affect nahi karte
📦 Important Note
Return/exchange approve hone ke baad product safely pack karke bhejna customer ki responsibility hogi.
Hum practical business karte hain — free mein “experiment center” nahi 😄
📞 Need Help?
Bas hume message karein with:
- Order number
- Issue details
- Product photos/videos
Hum jaldi resolve karne ki puri koshish karenge.